Shipping policy

Effective Date: March 2025

 

At Elev8 by Jaybee, LLC, we aim to provide fast and reliable shipping for all of our customers. Please review our shipping policy below:

 

1. Order Processing

• Orders are processed Monday through Friday, excluding holidays.

• Orders placed on weekends or holidays will be processed the next business day.

• Processing time is typically 1–2 business days, but may vary depending on order volume.

 

2. Shipping Methods & Delivery Times

 

We offer the following shipping options:

• Standard Shipping: Delivery within 5–7 business days.

• Expedited Shipping: Delivery within 2–3 business days.

• Overnight Shipping: Next-day delivery, available for orders placed before 12:00 PM.

 

Please note that delivery times are estimates and may vary depending on the shipping carrier, location, and unforeseen delays.

 

3. Shipping Fees

• Shipping fees are calculated at checkout based on your order total and delivery location.

 

4. International Shipping

• At this time, we only offer domestic shipping within the United States. We do not ship to international destinations.

 

5. Order Tracking

• Once your order is shipped, you will receive a tracking number via email to monitor the status of your package.

• If you do not receive a tracking number, please contact us at info@elev8byjaybee.com.

 

6. Shipping Address

• Please ensure that your shipping address is correct at checkout.

• We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

 

7. Lost or Damaged Packages

• Lost Packages: If your package is lost during transit, please contact us immediately. We will work with the shipping carrier to resolve the issue.

• Damaged Packages: If your package arrives damaged, you must contact us within 3 days of delivery. Please provide your order number and clear photos of the damaged item for a quick resolution.

 

8. Shipping Restrictions

• We may experience shipping delays during holidays or peak seasons.

 

9. Customer Support

 

If you have any questions regarding shipping, please contact us at:

 

Elev8 by Jaybee, LLC

Website: www.elev8byjaybee.com

Email: info@elev8byjaybee.com